Once you've updated, perform a complete shutdown and restart your machine. Please see this link for more information around Updating Windows. This fixes the majority of cases reported.Ĭreate a local user or administrator account in Windows - Microsoft Support Update WindowsĪlways ensure that you have the latest updates to Windows by clicking Start and typing 'Updates' in the search box. Log in to Windows 10/11 with a local Administrator Account and launch the game/store as an Administrator. Run MemTest to rule out any RAM related issues Administrator Account If you have an onboard graphics processor, be sure to prioritize PCI-E > PCI > Int.Graphics/Int.GPU in BIOS. Minimum System RequirementsĬonfirm your PC build is capable of running the game. If I attempt to uninstall through Windows, I simply get an error that says the uninstall.exe cannot be found or isn't usable.If you are having trouble launching your game on PC or are experiencing random crashes, Please thoroughly attempt all steps. I have also tried using 3rd party software to clean registry or uninstall the program. I would also attempt to remove traces of the application in %APPDATA%\Roaming, however there are no application files here.Īt this stage, I try to install again - However I get to the same stage as point 1, and my whole system freezes (No BSOD) Registry files at Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ Prior to installing, I delete any trace of the application I can find (I have "View Hidden Files & Folders turned on). when the installer gets to the stage of "Installing", this is when my whole system freezes (No BSOD) It then offers to reinstall, whilst uninstalling the damaged installation. When I attempt to install the software, it notifies me that there appears to already be an installation, but it is damaged (See attached screenshot). Please keep in mind that I am currently on a fresh installation of Windows
On my first install attempt, I experienced the following error:įfmpeg.dll is either not designed to run on Windows or it contains an errorĮver since that error, I have not been able to install it at all. I have a bit of a problem at the moment when installing Logitech G Hub software - whenever I attempt to install, it will freeze my entire system, requiring windows to be re-started
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